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Bx200i Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy comes first bx200i. This document clearly explains how we collect, use, store, and protect the personal data of every Malaysian player who trusts our platform — in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

PDPA 2010 Compliance AES-256 Encryption No Data Selling Your User Rights, Guaranteed
Last updated: 1 January 2026

AES-256
Data Encryption
SSL
256-bit Transaction
PDPA
2010 Compliance
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Data Sold
500K+
Protected Members
24/7
Privacy Support

Introduction to the bx200i Privacy Policy

When you register an account at bx200i, making a deposit via Touch 'n Go eWallet or GrabPay, or simply browsing our website, you are entrusting us with your personal information. We do not take that trust lightly. This Privacy Policy is our written commitment to you — a document that explains precisely what we do with your data, why we need it, how long we retain it, and what rights you have as the owner of that data.

bx200i is an online casino platform that operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary data protection legislation governing how organisations in Malaysia collect, use, and disclose individuals' personal data. As a platform serving over 500,000 Malaysian players, we understand the importance of this trust and are committed to upholding it through transparent, responsible, and ethical privacy practices.

This policy is written in Malay as the primary language and is intended to be understood by all players bx200i without needing any legal background. If any part is unclear, you're welcome to reach out to our support team via 24/7 Live Chat or email at [email protected] and we'll be happy to explain further.

By using the services of bx200i, you agree to the Privacy Policy set out herein. If you do not agree with any part of this policy, you have the right to refrain from registering or to discontinue use of the platform. We also encourage you to review this policy from time to time, as it may be updated when necessary.

Important Note: bx200i never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes explicitly stated in this document. This is a commitment we have upheld since the very first day bx200i began operating.

Bx200i's Privacy Commitment to Malaysian Players

Six core principles that shape how bx200i protects your personal data

Industry-Grade Encryption

All personal data stored in the bx200i system is protected with AES-256 encryption — the same standard used by leading financial institutions and government agencies. Every financial transaction, including deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, is secured with 256-bit SSL to prevent any interception between your device and our servers.

No Direct Data Sales

Bx200i has never sold, rented, or traded players' personal data to any third party for marketing, advertising, or commercial purposes — and never will. Your data belongs to you; we use it solely for platform operational purposes as clearly stated in this Privacy Policy.

Full PDPA 2010 Compliance

Bx200i operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data protection in this country. Every aspect of our data collection, storage, and usage is designed to meet the legal requirements set out by the PDPA.

Full Control in Your Hands

You have full rights over your personal data at bx200i — the right to access, correct, delete, and restrict the processing of your data. These rights can be exercised at any time via Live Chat or by emailing the bx200i support team, and will be processed within the timeframe set out by the PDPA.

Responsible Data Retention

Bx200i retains personal data only for as long as necessary for the original purpose of collection, or as required by applicable Malaysian law. Data that is no longer needed is securely deleted in accordance with approved data disposal procedures, ensuring no unnecessary personal information is held in our systems.

Restricted Data Access

Only bx200i staff with a legitimate operational need and appropriate data protection training are permitted to access players' personal data. All access is logged and regularly audited, ensuring no unauthorised individual can view or alter your personal data.

1 Information We Collect

bx200i collects several categories of personal data when you use our platform. The following outlines the information we may collect:

A. Information You Provide Directly:

  • Registration Information: Full name, email address, active Malaysian phone number, date of birth, account password.
  • Identity Verification (KYC) Information: MyKad or passport number, a copy of your identification document, and proof of address (utility bill or bank statement dated within the last 3 months).
  • Financial Information: E-wallet account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) or FPX online banking information for deposit and withdrawal purposes.
  • Communications: Messages you send to the bx200i support team via Live Chat, WhatsApp, or email.

B. Automatically Collected Information:

  • IP address and device information (operating system, browser type, screen resolution).
  • Platform usage data — games played, session duration, login frequency.
  • Betting history and financial transaction records within the platform.
  • Cookie data and tracking technologies (explained in Section 8).
bx200i does not collect more personal data than is necessary for the stated purposes. This "data minimisation" principle is the foundation of our privacy practices and aligns with the requirements of Malaysia's PDPA 2010.

Types of Data We Process:

Identity Contact Financial Location Technical Usage Communications

2 How We Use Your Data

bx200i uses the personal data collected solely for the following purposes:

  • Account Management: Creating and managing your bx200i account, including identity verification, processing deposits and withdrawals, and maintaining betting records.
  • Service Provision: Enabling you to access and use all features on the bx200i platform — video slots, Live Casino, Sports Betting for the Malaysia Super League and EPL, and more.
  • Security & Fraud Prevention: Identifying and preventing fraud, money laundering, unauthorised access, and multiple-account abuse.
  • Legal Compliance: Fulfilling legal obligations under PDPA 2010, anti-money laundering (AML) legislation, and applicable KYC requirements.
  • Customer Support: Responding to enquiries, resolving disputes, and providing technical assistance via Live Chat, WhatsApp, and email.
  • Service Communications: Sending important notifications regarding your account, policy updates, promotions you have opted into, or relevant security information.
  • Responsible Gaming: Monitoring usage patterns to identify players who may need responsible gambling support, and to ensure that control tools are functioning effectively.
  • Platform Improvements: Analysing usage data in aggregate (not at the individual level) to improve platform features, user experience, and technical performance.

bx200i will not use your personal data for third-party marketing, external advertising, or any purpose not stated above without first obtaining your explicit consent.

3 Legal Basis for Data Processing

bx200i processes your personal data on lawful grounds under Malaysia's PDPA 2010:

  • Consent: By registering a bx200i account and agreeing to this Privacy Policy, you consent to us processing your personal data for the purposes stated herein.
  • Contract: Data processing is necessary to fulfil the service agreement between you and bx200i — including processing deposit and withdrawal payments in Malaysian Ringgit (MYR).
  • Legal Obligations: Certain data processing is required by Malaysian law, including KYC obligations under anti-money laundering legislation.
  • Legitimate Interests: bx200i has a legitimate interest in processing certain data for security, fraud prevention, and service improvement purposes — provided that such interests do not override your fundamental rights and freedoms.

4 Disclosure of Data to Third Parties

bx200i may share your personal data with selected third parties in the following limited circumstances:

  • Payment Service Providers: E-wallet providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX-linked banks for processing financial transactions. These providers maintain their own privacy policies and receive only the minimum data necessary to process payments.
  • Game Providers: Companies such as Evolution Gaming, Playtech, and Pragmatic Play may receive the minimum technical data required to operate the live casino games and slots you play on bx200i.
  • Technology Service Providers: Third parties that provide technical infrastructure, analytics, or security services to bx200i — bound by strict confidentiality agreements.
  • Legal Authorities: The Royal Malaysia Police, Bank Negara Malaysia, or other competent authorities where required by Malaysian law or court order.
bx200i never sells, rents, or trades your personal data to any third party for marketing or commercial purposes. All third parties that receive your data are bound by data protection agreements requiring them to handle that information to a standard no less rigorous than our own.

5 Data Storage & Retention Periods

bx200i retains your personal data for as long as necessary for the original purpose of collection, or as required under applicable Malaysian law:

  • Active Account Records: For as long as your account remains active on bx200i, and for a reasonable period following account closure to allow for the resolution of any outstanding transactions or disputes.
  • Financial Transaction Records: A minimum of 7 years from the date of transaction, in line with Malaysia's accounting and anti-money laundering legal requirements.
  • KYC Records: A minimum of 5 years after the business relationship ends, in accordance with the requirements of AMLA (Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001).
  • Security Logs: Between 12 and 24 months for security and fraud prevention purposes.
  • Customer Support Records: Up to 3 years to allow for historical service reference where required.

Once the specified retention period has elapsed, personal data will be securely deleted or anonymised using approved data disposal procedures. Anonymised data (i.e. data that can no longer be linked to an individual) may be retained for longer for aggregate analytics purposes.

6 Data Security

bx200i implements comprehensive technical and organisational security measures to protect your personal data:

  • Encryption in Transit: All data transmitted between your device and bx200i's servers is protected by 256-bit SSL/TLS encryption, ensuring no third party can intercept your communications.
  • Encryption at Rest: Personal data stored in our databases is encrypted using AES-256 — an encryption standard considered unbreakable with current technology.
  • Access Controls: Access to players' personal data is restricted to staff who require it to perform their job functions, and all access is logged and audited.
  • Regular Security Audits: bx200i undergoes regular penetration testing and security audits by independent third parties to identify and address potential security vulnerabilities.
  • 24/7 Monitoring: bx200i's security systems are continuously monitored by a dedicated security team to detect and respond to any threats or suspicious activity in real time.
  • Two-Factor Authentication: bx200i supports two-factor authentication (2FA) to strengthen the security of player accounts.
Although bx200i implements all reasonable security measures, no system is 100% immune to every threat. You also play an important role in protecting your account — use a strong password, never share your login credentials, and report any suspicious activity to us immediately.

7 Your Rights as a User

Under Malaysia's PDPA 2010 and our privacy commitment bx200i, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request access to the personal data we hold about you, including details on how it is used and to whom it has been disclosed.
  • Right to Rectification: If any of your personal data is inaccurate, incomplete, or out of date, you have the right to request that it be corrected or updated.
  • Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data — subject to bx200i's legal obligations to retain certain records.
  • Right to Restrict Processing: You have the right to request that we restrict or pause the processing of your personal data under certain circumstances while a dispute is being resolved.
  • Right to Object: You have the right to object to the processing of your personal data carried out on the basis of legitimate interests, including for direct marketing communications.
  • Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time — this will not affect the lawfulness of any processing carried out prior to the withdrawal.

To exercise any of the rights above, please contact our support team bx200i via Live Chat 24/7 or by email at [email protected]. Your request will be processed within the timeframe stipulated by PDPA 2010, which is generally no more than 21 business days from the date of receipt of a complete request.

Your Rights as a bx200i Player

Malaysia's PDPA 2010 gives you full control over your personal data

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Right of Access

Request a copy of all personal data we hold about you at any time

✏️
Right to Rectification

Correct any inaccurate or incomplete information in your account records

🗑️
Right to Erasure

Request deletion of your data under certain circumstances, subject to legal obligations

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Right to Object

Object to the processing of your data for specific purposes, including marketing communications

⏸️
Right to Restriction

Request a restriction on data processing while a dispute or review is ongoing

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Withdrawal of Consent

Withdraw consent for data processing at any time without affecting your active account

8 Cookies & Tracking Technologies

bx200i uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

You can manage cookie usage through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform bx200i. For preference cookies, you may opt out without affecting the core functionality of the platform.

9 Cross-Border Data Transfers

In operating the platform bx200i, some of your personal data may be processed or stored on servers located outside Malaysia — in particular by international game providers such as Evolution Gaming and Playtech, which operate bx200i's live casino studios.

bx200i ensures that any cross-border data transfers are carried out in accordance with the requirements of Malaysia's PDPA 2010, including:

  • Ensuring that the recipient country provides an equivalent or higher level of data protection.
  • Binding all overseas data recipients to data processing agreements that require them to uphold appropriate protection standards.
  • Limiting data transferred to the minimum necessary for the specified service purpose.

10 Children's Privacy

Platform bx200i is intended for adults aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. Should we become aware that we have collected personal data from someone under 18, we will take immediate steps to delete that information and close the account in question.

If you believe that someone under the age of 18 has registered an account on bx200i, please contact us immediately at [email protected] so that we can take the appropriate action.

11 Links to Third-Party Websites

Platform bx200i may contain links to third-party websites in certain contexts. This Privacy Policy applies solely to the bx200i and does not cover the privacy practices of any external websites you may access via links from our platform.

bx200i is not responsible for the content or privacy practices of third-party websites. We advise you to read the privacy policy of any third-party website you visit separately before providing them with any personal data.

12 Changes to the Privacy Policy

bx200i reserves the right to modify, add to, or amend this Privacy Policy at any time to reflect changes in Malaysian law, updates to our business practices, or improvements to transparency for our players.

Any material changes to this policy will be communicated to all members bx200i registered via:

  • Notification emails sent to your registered email address.
  • An in-platform notification upon your next login.
  • Clear updates displayed on this page with a revised effective date.

Continued use of the platform bx200i after the revised policy takes effect will be considered acceptance of the amended terms. If you do not agree with the changes, you have the right to close your account by contacting our support team.

This Privacy Policy was last updated on 1 January 2026. All bx200i players who registered prior to this date are automatically subject to the latest version of this policy.

13 How to Contact Us

If you have any questions, concerns, or requests regarding the Privacy Policy bx200i or how we handle your personal data, please get in touch with us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week directly within the bx200i platform — the fastest way to get a response.
  • Email: [email protected] — for detailed enquiries or matters requiring official written documentation.
  • WhatsApp: The bx200i support WhatsApp number is available within the platform after you log in.

Team bx200i who are Malay-speaking will respond to your privacy enquiry within 2 business days. For formal requests under PDPA 2010 rights — such as data access or data deletion requests — please submit via email, clearly stating the type of request along with your bx200i account number.

FAQ – bx200i Privacy Policy

The most frequently asked questions about privacy and data protection at bx200i

The KYC (Know Your Customer) process at bx200i is typically required before your first withdrawal or any withdrawal exceeding RM5,000. The documents requested are: (1) a clear copy of both sides of your MyKad or passport, and (2) proof of current address such as a Tenaga Nasional bill, water bill, or bank statement dated no more than 3 months before submission. All KYC documents submitted to bx200i are protected with AES-256 encryption in transit and stored on secure servers with access strictly limited to authorised personnel for verification purposes only. They will not be used for any purpose other than identity verification and compliance with Malaysia's anti-money laundering laws. Once verification is complete, your original documents are deleted from the email system and retained only within an encrypted KYC system in accordance with record retention legal requirements.

Not at all. bx200i has never sold, rented, or traded players' personal data to any advertising, marketing, or commercial third party for external marketing purposes, and never will. This is a fundamental privacy principle we will not compromise on. Your data is shared only with parties directly involved in delivering bx200i's services to you — such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) to process your transactions, or game providers (Evolution Gaming, Playtech) to operate the live casino games you play. All such parties are bound by strict confidentiality agreements and receive only the minimum data required for their specific purpose. If you receive any unexpected marketing communications claiming to be from bx200i, please contact our support team immediately for verification.

To request deletion of your personal data at bx200i, send an email to [email protected] with the subject line "Data Deletion Request – [your account number]" and specify the type of data you wish to have deleted. Our team will process your request within 21 business days in accordance with Malaysia's PDPA 2010. Please note that a data deletion request will result in the closure of your bx200i account, as we are unable to maintain an active account without the minimum personal data required for security and legal compliance. Any valid account balance will be returned to you before the account is closed. However, some data may not be fully deletable due to Malaysian legal obligations — for example, financial transaction records must be retained for a minimum of 7 years under anti-money laundering laws. Such data will be de-identified to the greatest extent possible while fulfilling those legal requirements.

bx200i maintains a comprehensive Data Security Incident Response Plan. In the event of a data security breach that may affect players' personal data, bx200i will: (1) Immediately activate the incident response team to contain and investigate the breach. (2) Notify affected players via their registered email and in-platform notifications within the timeframe prescribed by PDPA 2010 — no later than 72 hours after bx200i becomes aware of the breach if it poses a high risk to players. (3) Report the incident to Malaysia's Department of Personal Data Protection in accordance with legal requirements. (4) Take immediate steps to prevent further breaches and protect affected players, including temporarily suspending potentially compromised accounts and requiring password resets. (5) Provide a full incident report to affected players once the investigation is complete. While no system can guarantee absolute security, bx200i continuously invests in best-in-class security technologies and procedures to minimise the risk of a data breach for all our Malaysian players.
bx200i's Privacy Commitment to Malaysian Players — A Summary

Bx200i is committed to protecting the privacy and personal data of all our Malaysian players. We use AES-256 and SSL 256-bit encryption for all data and transactions. We never sell your data. We are in full compliance with Malaysia's PDPA 2010. You have every right to access, correct, or delete your data. All payments — whether deposits via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — are processed with the highest level of security. For any enquiries, contact us at [email protected] or visit the Terms & Conditions our team for further information.

Disclaimer & Last Updated

This Privacy Policy was last updated on 1 January 2026. bx200i reserves the right to update this policy at any time to reflect changes in law, technology, or our business practices. Any material changes will be communicated to all registered members via email or in-platform notification with reasonable notice before taking effect.

This policy is written in compliance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia. In the event of any conflict between the Malay version and any other language translation (if available), the Malay version shall prevail and be binding.

You may contact bx200i at any time for privacy-related enquiries via Live Chat 24/7 within the platform, or by email at [email protected]. Our Malay-speaking team is ready to help you understand how we protect your personal data and how to exercise your rights under PDPA 2010.

Our recommendation: Bookmark this Privacy Policy page and review it periodically, especially when you receive an update notification from bx200i. Understanding how your data is used is part of a responsible and safe gaming experience with bx200i. You can also ask our support team to send a PDF copy of this policy to your registered email at any time.

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Play on bx200i with Full Privacy & Security

Your personal data is protected with AES-256 encryption. Register for free and enjoy a Welcome Bonus of up to RM888 with complete peace of mind.

Over 500,000 Malaysian players trust bx200i — your privacy is our priority.

PDPA 2010 Compliance AES-256 & SSL 256-bit Encryption No Sale of Personal Data

For players aged 18 and above only. Please gamble responsibly. See Responsible Gaming for the complete guide.

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